Welcome Caregivers
  • 05 Oct 2023
  • 1 Minute to read
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Welcome Caregivers

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Article Summary

Welcome to the Generations Mobile App for Caregivers.

This app helps you keep up with your schedule, log in and out, see available shifts, look at the plan of care, and more. Your agency decides what you can see and do with the app.

Support

Contact your office first with questions.

For Generations support

  • We are available Monday-Friday 9am-5pm Eastern.
  • Chat with us live from www.homecaresoftware.com
  • If you initiate a chat after business hours, please leave a message and we will respond the next business day.
  • Support can also be reached via email support@idb-sys.com or phone (989) 546-4512.

Policy of Mutual Respect

We treat our clients with respect, professionalism, and kindness and expect the same from everyone we work with. We do not condone behavior that creates an intimidating or hostile environment, and we reserve the right to limit customer support channels to anyone behaving this way; this includes shouting, cursing, threatening language, etc. The health and well-being of our team is a top priority and allows us to deliver the highest level of service to our customers. 

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