Caregiver App
  • 20 Feb 2024
  • 3 Minutes to read
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Caregiver App

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Article Summary

Caregivers can login to the app and/or the mobile website to: view schedules, see available shifts, see shared documents, complete caregiver screening, login and logout via GPS, complete Tasks, read the Plan of Care, and answer Wellness Questions. They can read notifications and messages from office staff, as well as read and/or add Visit Notes, Care Notes, and Wound Notes.

  • Enable or disable functions in the Web Portal area of Company Settings.
  • To see everything that a Caregiver can see, the office can set up a test Caregiver and login as that Caregiver.

There is a Help system for the Caregiver app. 

  • To see that Help system, go to the upper left corner of this main Generations Help, click the menu that says "Generations Help," and select "Caregiver Mobile App." 
  • To switch back to the main Help, select Generations Help. 
  • You can also see the Caregiver Help when signed into the app as a Caregiver. 
The app is designed to work with current technology. If you have an older model of a device that is no longer supported by the manufacturer, the app may not work for you. For example, if you have an older model of a Kindle Fire, the app would not appear in search results.

Video

Click here to watch a video that goes over the app for caregivers.

Watch a video that shows a login and logout of a shift via the app.

Watch a video that demonstrates offline mode.

Log Into The App

Tap the app, enter your agency ID, your email address, and your password. Then click Login and the Home Page opens.

  • The Remember me checkbox remembers Agency ID and Email only.  
  • You are automatically logged out of the app due to inactivity. Generations considers you active when the screen refreshes; therefore, typing does not count as active.

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Caregiver App Highlights

See the Mobile App for Caregivers Help system for more details about each feature.

  • To see that Help system, go to the upper left corner of this main Generations Help, click the menu that says "Generations Help," and select "Caregiver Mobile App." 
  • To switch back to the main Help, select Generations Help. 
  • You can also see the Caregiver Help when signed into the app as a Caregiver.

The Home Page

  • Tap to access the different areas.
  • For a total count of hours scheduled for the day and week, the caregiver can look at Today's Schedule. 


Today's Schedule

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Mapping

Map

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Screening

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Capture Signatures

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View Badge

Read The Care Plan

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Document Medication Administration

Complete Tasks

Answer Wellness Questions

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Document Wounds

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Read Secure Messages

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See Reminders

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Receive Notifications

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Receive EVV Messages

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View and Request Available Shifts

View Shared Documents

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Set Preferences

Use Offline Mode

Offline Mode is enabled in Web Portal and allows the caregiver to login and out of schedules without a cellular or internet connection. 

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