Mobile Overview

Office staff, Clients, client Contacts, and Caregivers can all access Generations via the mobile website and/or app. Function is relatively interchangeable; however, the access method is different:

• The mobile website is good for the smaller screens of mobile devices and requires a URL to access: https://mobile.idb-sys.com. If you use a mobile device to access the main website (https://generations.idb-sys.com,) you are asked if you would like to be redirected to the mobile website.
• An app is a small program installed on your mobile device.

Regardless of whether you are using the mobile website or app, you log in with your Agency ID, email address, and password. Both mobile website and app follow security rules established in Company Settings Security and Web Portal.