State EVV Overview

What Is State Electronic Visit Verification?

Electronic Visit Verification (EVV) - an electronic timekeeping system used to verify when an employee arrives and departs from the client home. If your agency provides services for state-run programs, you may be required by the state to use a specific state-approved EVV system. Please check with your state for specific requirements.

How do I get started with State EVV?

Once you are familiar with your state requirements, order Generations EVV right from within Generations! This should be completed by an agency administrator or similar.

• Click Admin at the top of the Home screen then select Order Generations EVV and GPS Visit Verification (You could also click Admin, Company Settings, then EVV.)
• Select a toll free number. Click "refresh results" to see a new list of phone numbers.
• Set an EVV  alert processing start date (which you can change later if desired,)
• Enter your name and email address,
• type "I agree," and
• Click the Submit and your order is placed!

Once the order is submitted,

• We will contact you to schedule EVV training. Be sure that your office receives EVV training. This is time to spend with a member of the Generations staff to discuss and configure EVV, as well as talk about daily operations and other features. We generally work with you weekly until data is flowing smoothly through your state interface or export.
• Decide on a "Go Live" date - the day where Caregivers will begin calling in and out of EVV.
• Review the EVV Data Flow.
• Update Generations with EVV IDs for Clients and Caregivers.
• Notify both Clients and Caregivers about EVV.
• Go Live! On your go live date, you don't need to do anything to make EVV work. If you've done all of the things above, it is working.

Aggregator Summary

This is a list of aggregators currently available in Generations. Please see the specific state for further information.

States

The rollout of EVV varies greatly from state to state and many states are still struggling to finalize requirements and specifications. 

• Some states chose multiple aggregators. 
• Some states have requested and/or received exemptions for the 2020 deadline; please check with your state to learn more.
• This list is updated as we learn more. 
• If you have questions or information, please reach out to support via email or Live Chat.