State EVV Overview
  • 29 Jan 2024
  • 5 Minutes to read
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State EVV Overview

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Article Summary

What Is State Electronic Visit Verification?

Electronic Visit Verification (EVV) is an electronic timekeeping system used to verify when an employee arrives and departs from the client home. If your agency provides services for state-run programs, you may be required by the state to use a specific state-approved EVV system and/or aggregator. Please check with your state for specific requirements.

How do I get started with State EVV?

Once you are familiar with your state requirements, order Generations EVV right from within Generations! This should be completed by an agency administrator or similar.

  • Click Admin at the top of the Home screen then select Order Generations EVV and GPS Visit Verification (You could also click Admin, Company Settings, then EVV.)
  • Select a toll free number. Click "refresh results" to see a new list of phone numbers.
  • Set an EVV  alert processing start date (which you can change later if desired,)
  • Enter your name and email address,
  • type "I agree," and
  • Click the Submit and your order is placed!

Once the order is submitted,

  • We will contact you to schedule EVV training. Be sure that your office receives EVV training. This is time to spend with a member of the Generations staff to discuss and configure EVV, as well as talk about daily operations and other features. We generally work with you weekly until data is flowing smoothly through your state interface or export.
  • Decide on a "Go Live" date - the day where Caregivers will begin calling in and out of EVV.
  • Review the EVV Data Flow.
  • Update Generations with EVV IDs for Clients and Caregivers.
  • Notify both Clients and Caregivers about EVV.
  • Go Live! On your go live date, you don't need to do anything to make EVV work. If you've done all of the things above, it is working.

State EVV Data Flow

Here is a general summary of how State EVV works. Your state will have specific requirements that may vary from what is displayed here; refer to your state specific Help documentation.

Aggregator Summary

This is a list of aggregators currently available in Generations. Please see the specific state for further information.

AggregatorStatesBilling Method
Authenticare TransmitArkansas. In this state Generations transmits data to Authenticare.Billing Export
Authenticare ImportKansas, South Carolina, Nevada, New Mexico. In these states you can import call data from Authenticare.
CareBridgeArkansas, New Jersey, North Carolina, WyomingVia CareBridge
eMedNYNew YorkCMS1500/837p
HHAX Arkansas, Florida, New York, North Carolina, Pennsylvania. These states utilize the FTP method of transferring data.Billing Export
HHAXAlabama, Minnesota, Mississippi, New Jersey, West Virginia. These states utilize the API method of transferring data.Billing Export
SandataArizona, California, Colorado, Delaware, Idaho, Illinois, Indiana, Maine, Missouri, North Carolina, Ohio, Pennsylvania, Rhode Island, Wisconsin. In these states, caregivers use Generations EVV.CMS1500/837p
SandataConnecticut. For state programs, caregivers use Sandata EVV and data is shared with Generations. 
State Specific ExportOregon, WashingtonBilling Export
Tellus/NetsmartFlorida, Georgia, Nebraska, Pennsylvania, VirginiaTellus/Netsmart
Therap ServicesSouth DakotaBilling Export
Therap ServicesAlaskaCMS1500/837p

States

The rollout of EVV varies greatly from state to state and many states are still struggling to finalize requirements and specifications. 

  • Some states chose multiple aggregators. 
  • Some states have requested and/or received exemptions for the 2020 deadline; please check with your state to learn more.
  • This list is updated as we learn more. 
  • If you have questions or information, please reach out to support via email or Live Chat.

Alabama

Alaska

Arizona

  • Aggregator: Sandata. No testing credentials required; agency can request production credentials immediately.
  • Exemption approved.
  • Click here to watch an overview. 
  • Arizona state EVV website.

Arkansas

California

  • Aggregator: ESP/TTS, Sandata. No testing credentials required; agency can request production credentials immediately.
  • There is a billing export that works for IHSS.
  • Exemption approved. 
  • California state EVV website.

Colorado

Connecticut

  • Aggregator: Sandata. For this Sandata interface only, caregivers providing care for state clients use Sandata EVV and data is shared with Generations. 
  • Exemption approved. 
  • Connecticut state EVV website.

Delaware

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live.
  • Exemption approved. 
  • Delaware state EVV website.

District of Columbia

Florida

  • Aggregator: HHAX, Tellus, and iConnect. HHAX checklist required; we submit checklist for you. 
  • Exemption approved.

Georgia

Hawaii

Idaho

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live.
  • Exemption approved.

Illinois

  • Sandata with state system DCX. Testing credentials required from Sandata before agency can request production credentials and then go live.
  • Exemption approved. 
  • There is a billing export that meets the Department of Aging's requirements for EVV.
  • Illinois state EVV website.

Indiana

  • Aggregator: Sandata with state system DCX. No testing credentials required. Agency can request production credentials immediately.
  • Exemption approved. 
  • Click here to watch an overview.
  • Indiana state EVV website.

Iowa

Kansas

Kentucky

  • Aggregator: Tellus/Netsmart. 
  • Due to state requirements we will not be building an interface for Kentucky.
  • Exemption approved.

Louisiana

Maine

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live.
  • Exemption approved.
  •  Maine state EVV website.

Maryland

  • Aggregator: LTTS Maryland/ISAS is required.
  • Exemption approved.

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live.
  • Exemption approved. 
  • Missouri state EVV website

Montana

Nebraska

Nevada

  • Aggregator: Sandata effective December 2023.
  • Import: Authenticare required before December 2023.

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live. 
  • Exemption approved.
  • Ohio state EVV website.

Oklahoma

Oregon

Pennsylvania

  • Aggregators: HHAX, Sandata, and Tellus/Netsmart. 
    • For Sandata no testing credentials required. Agency can request production credentials immediately.
    • HHAX checklist required; we submit checklist for you.
  • Exemption approved. 
  • Pennsylvania state EVV website.

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

  • Aggregator: Sandata
  • Exemption approved.

Virginia

Washington

West Virginia

Wisconsin

  • Aggregator: Sandata. Testing credentials required from Sandata before agency can request production credentials and then go live. 
  • Exemption approved. 
  • Our Billing Export has worked for Managed Care clients.
  • Wisconsin state EVV website

Wyoming


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